Privacy Policy

JURASSIC COAST GUIDES

Who we are

Jurassic Coast Guides is run by Martin Curtis and offers its clients guided fossil walks, guided walks, Tours, Charity events and corporate events along the Jurassic Coast.

Contact Us

Phone Number: +44 (0)7900 257944

E-mail: guide@jurassiccoastguides.co.uk

The type of personal information we collect

We currently collect and process the following information:

Name and contact details.
Financial Data (only if a refund is required)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for at least one of the following reasons:

Enquiry for services and costs
Booking walk/event
Purchasing Fossils
Purchasing Vouchers
Fossil Preparation
Documentation/Fossils via postal service
Emergency contact on day of walk/event
Medical reasons in case of emergency on day of walk/event

How we use the information that you have given us

Confirm booking
Supply invoice
Supply important information regarding your walk/event
Cancellations
Vouchers/Fossils via postal service
Support in the event of an accident/sudden ill health

Who we share your personal information with

Qualified Mountain Leaders on the day if participating in an organised charity/corporate event
Emergency Services in the event of an accident
Driver on the tour day if being collected

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information is:

Contractual obligation

How we store your personal information

Your information is securely stored

How long we keep your personal information

We keep your personal information until contractual obligation has been completed. We will then dispose of your information by deleting all email correspondence that has taken place during booking process making sure there is no record of contact name or email address.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to y

Please contact us at guide@jurassiccoastguides.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at guide@jurassiccoastguides.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF